Post-Sales Support - Optrics Inc

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Expert training and support from knowledgeable technicians.

We have experts in major IT products that can create a customized training program for your staff to ensure that your newly implemented solution is integrated properly.

  • – Microsoft
  • – Cisco
  • – Dell
  • – Virtualization (VMWare and more)
  • – many more…

Our experts will create a training strategy for your new solution, and help your people become able to use the solution effectively.

It can take several forms:

  • – Online training
  • – In-house training
    • – Admin (technical)
    • – End-user (non-technical)
  • – Configuration of devices / software
  • – Configuration of access and administration

note: The points above are just a basic high-level outline of some areas that training can touch on.

Actual training would also touch on specific areas of your own installation, as well as in-depth use and configuration of any software and hardware items, or even as specific a deep-dive as required.

    • – Daily administration of the system
    • – Best practices for your solution
    • – Software use and updating
    • – Adding users and provisioning them
    • – Restricting user access
    • – Troubleshooting the network
    • – Knowing when an upgrade is needed