Optrics Pre-Sales Support
Our Pre-Sales Support Services are designed to provide you with an understanding of the components of our solutions and give you access to our tier 1 and 2 support teams. Simply, we offer complementary pre-sales technical support because we want to ensure the chosen solution is right for you.
Strong Technical Background
With our highly trained IT staff, it is our goal to provide an understanding of the components of our solutions. This allows us to help you design and deploy robust solutions with accelerated ROI and low on-going maintenance costs. We will review your needs, offer suggestions and provide our expertise to solve your problems.
Our Guarantee
We sell and promote only high-quality products and we describe them truthfully. Each product is carefully assessed and evaluated before acceptance by our firm - we then offer internal training to our employees on our product lines. We use most of these products ourselves and will only recommend those applicable to your needs.
Many of our products are covered by manufacturer 30-day money-back guarantees. If for any reason you are not satisfied with your product(s) in the first 30 days after purchase, simply contact us to inquire if you are eligible for a return and refund. If your purchase is eligible for return, Optrics will generate a Return Authorization Number for you and initiate the return process.
Spam Filtering Service
The CudaMail™ spam filtering service will help your organization become Spam and Virus-free. FREE 2 WEEK TRIAL available.
MX Backup Service
Designed for companies with an existing Barracuda Spam Firewall OR for companies who need backup mailbagging service if their mail server goes down.