Dartware

Dartware is a software development firm focused on proactive network management solutions that help maximize uptime. Dartware was founded — and its products developed — by IT managers. The group's intimate understanding of network management challenges continues to differentiate Dartware's technology. Dartware routinely uses customer feedback to enhance technology. Ease of use is a constant imperative.

Note: Detailed product information available at: Shop.Optrics.com

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InterMapper

Intermapper© provides an at-a-glance, real-time view of your network devices, services, applications, connections, and traffic patterns.

Drilling down on maps and charts uncovers details needed to fix performance problems and keep mission-critical networks up to service level requirements.

• Mapped Monitoring
• Detailed Element Management
• Critical Application Management
• NT Service Management
• Easy Data Charting
• Geographic Data Import
• Remote Viewing and Control
• Sub-Map Details
• Highly Scalable
• Multiple Notification Options
• All licenses (excl. 25) of InterMapper include InterMapper Flows (NetFlow Analysis).

Announcing InterMapper© 5.2

Major Features

• WMI Probes: When InterMapper is installed on a Windows machine, these probes get detailed information from Windows workstations through the Windows Management Instrumentation (WMI) interface.
• Other Probes: InterMapper 5.2 has new probes to verify e-mail round-trip delivery for both IMAP and POP3, and measure the times between send and receipt. There are also useful enhancements for custom probe capabilities.
• New HTTP API: InterMapper 5.2 enhances its Software Development Kit (SDK) by adding the ability for external programs to exchange data with the InterMapper server using an HTTP API. These capabilities include:
  
  • Exporting and importing files from/to the InterMapper Settings folder.
  • Exporting and importing information from/to the internal tables that can update individual items on maps.
  • Performing a basic acknowledge on a device.
• Companion Scripts: Companion scripts further enhance the SDK by allowing a probe developer to combine a command-line probe and a script that it runs (the "companion script") in a single file. This makes it easy to distribute probe files, as well as ensuring that the version of the script matches the version of the probe.
• Combined InterMapper/DataCenter installer: The installer for Mac and Windows installs both InterMapper and InterMapper DataCenter; there is no separate IMDC installer. The InterMapper Control Center task bar menu and dialog can start, stop, and report on the status of each application separately; the task bar menu can also launch the InterMapper DataCenter web interface.

Minor Features

• Diagnostic tools:
  • SNMPWalk GUI: Right-click on a device to perform a SNMPWalk on the device and see the resulting data.
  • The "Report a Bug..." choice in the Help menu has an option for attaching Event or Debug log files.
• Command-line probe macros: The ${CSCRIPT} and ${PYTHON} macros evaluate to the full path to the (Windows) cscript.exe and the built-in Python interpreter, respectively. These make it easier to create probes that "just work" without worrying about environment variables.
• NTCREDENTIALS Header Flag: The NTCREDENTIALS Header Flag in command-line probes tells InterMapper to elevate its credentials using the username and password found in the NT Services server settings panel during the time the command line probe is running.
• MS Remote Desktop Helper App: Added "MS Remote Desktop" helper application for Windows systems.

InterMapper Remote Access

Are you at your desk 24/7?
Of course not! Most network managers travel about – from one server room to another, across the office park and back, to remote offices in other cities, and after a good day, they go home at night. Unfortunately, network problems don't wait until technicians are at their desk with network management applications and diagnostic tools within easy reach.

Extend your reach with InterMapper RemoteAccess™, an optional add-on that gives you and your staff access to maps, submaps, and configuration options from any connected location.

• Complete InterMapper Access
• View and create maps
• Open reports and status windows
• Drill-down to sub-maps
• Configure InterMapper servers
• Acknowledge alarms

InterMapper Wireless Probe Pack

Monitor your fixed wireless gear
The InterMapper Wireless Probe Pack adds information about wireless gear to InterMapper maps and reports. You'll monitor CPE, access points, and backhauls along with servers, routers, hubs, switches, WAN and LAN links.

InterMapper scales across any wired and wireless network. Your installation easily grows as you add subscribers, access points, and equipment. By tracking critical gear status on a map, you'll know just where to go to make repairs (which radio and which tower) – and what repairs are needed.

Customers report InterMapper and the InterMapper Wireless Probe Pack yields return on investment by:

• reducing number of support calls and increasing customer satisfaction
• decreasing network downtime and associated lost business
• eliminating unneeded trips to remote or off-site locations
• increasing service levels without increasing headcount

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